3 Best and Free WP Live Chat Plugins

- - Web Development

3 Best and Free WP Live Chat Plugins

From last few years online stores has got lot of intentions and popularity as people can view and buy products from their homes and some of the Giant online stores are Amazon, Ali Baba and Ebay. Study says that 83% of consumers need some kind of customer support when making an online purchase, And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly. That means a good and quality Live Chat software or Plugin is necessary if you have an online store and that’s why in today’s post i will show you 3 best and Free WP Live chat plugins.

Why just 3 Plugins?

If you are wondering why i have brought just 3 plugins than simply i would says i can list as many as 50+ plugins here but one will get confuse to choose the best among them, so i am focusing on quality rather than quantity, and i am sure after using one of them you will no longer be needed any chat plugin ever because they are industry leader plugins and amazing thing is that they are FREE.

Here is the list of those 3 plugins

1. Tawk.to Live Chat
2. Zendesk Chat (formerly Zopim)
3. WP Live Chat Support

1. Tawk.to Live Chat

With more than 80,000 active installs, This is my favourite plugin and i simply love it. I have used this plugin on a number of websites and i like it’s simple configurations. Visit their site and create a free account to get access to your Dashboard from where you can chat and manage you users.

After making an account this plugin provides you two options

Use the code that plugin provides and copy and paste the code in your header.php, you can also use this code on Non WordPress websites as well
If you don’t want to use the code than install and activate the plugin on your WordPress website.
After activating the plugin, Go to Settings and you will find Tawk.to
Simply login by using the same email and password that you used while creating an account and that’s it, you are done.
Visit you site and send some test messages and you will be notified in you Tawk dashboard.
Simple.. is’t it??, Well it is, i am sure.

2. Zendesk Chat (formerly Zopim)

Zendesk Chat is another Free and fantastic plugin, before it was famous with the name of Zopim and later they changed it to Zendesk. This plugin has more than 90,000 active installs. Some of the key features of this plugin are

customers can chat with you from any device using their mobile optimized chat widget
Rather than chatting with every single person yourself, you can use Triggers to automatically reach every visitor
Advanced analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help
after installing and activating the plugin go to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.

3. WP Live Chat Support

Wp Live Chat Support is another Free and Fantastic chat plugin with more than 30,000 active installs. WP Live Chat Support is perfect for small businesses. Some of the key features of this plugin are

Unlimited simultaneous live chats
Users can drag the live chat box around their page
Offline messages can be stored (When Live Chat is switched off)
Access historical live chat records
Google Analytics integration
and lot of other cool features.

Once the plugin is installed and activated, it will be visible in the left menu of WordPress dashboard and as soon as some one will land on your page, their details will become visible in Live chat control panel, now you can start chat with your visitor or wait for them to start the chat.

3 Best and Free WP Live Chat Plugins

3 Best and Free WP Live Chat Plugins

3 Best and Free WP Live Chat Plugins

3 Best and Free WP Live Chat Plugins
3 Best and Free WP Live Chat Plugins

3 Best and Free WP Live Chat Plugins
Best and Free WP Live Chat Plugins
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3 Best and Free WP Live Chat Plugins


Arslan Malik